Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect the following information when you use our services:

• Personal Information: Name, phone number, email address, delivery address
• Order Information: Products purchased, order history, payment method
• Usage Data: IP address, browser type, pages visited, time spent

2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders
• Communicating order status and updates
• Improving our products and services
• Customer support and issue resolution
• Legal and regulatory compliance

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Razorpay: For payment processing (your payment information is handled securely by Razorpay)
• Delivery Partners: For order fulfillment (name, address, phone number only)
• Legal Authorities: When required by law

4. Data Security

We implement industry-standard security measures to protect your information. All payment transactions are processed through Razorpay's secure PCI-compliant gateway. We do not store credit/debit card information on our servers.

5. Data Retention

We retain your order information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Cookies

We use cookies to enhance your browsing experience, remember cart items, and analyze site traffic. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites (Razorpay, Google Maps). We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

10. Contact Us

For privacy concerns or questions:

Email: balajitradersshri7@gmail.com
Phone: +91 7398958319
Address: Block C, Sector-45, Noida, Uttar Pradesh 201303

11. Changes to Privacy Policy

We may update this policy periodically. Changes are effective immediately upon posting on this page.

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